Mobile app for veterinary clinics: the pet, vaccinations and booking in one phone.
Owners do not remember when the dog had its last vaccination, and the paper pet passport is at home. The app keeps pet records, shows the vaccination and treatment calendar, sends push reminders and lets owners book a vet or order food in a couple of taps. It makes sense for a clinic chain with a pet store and a large base.
An app for a vet clinic is not a mandatory step. A single clinic with a few vets usually needs only a website with booking and WhatsApp reminders from CRM. An app pays off when the business has several branches, thousands of owners in the base and additional lines: grooming, pet hotel, pet store, therapeutic food by subscription.
The main value for the owner is pet records on the phone: species, breed, weight, vaccinations, treatments, tests, the vet's prescriptions and the dates of next procedures. This is something WhatsApp cannot give, and the reason the app is not deleted. For the clinic it means free push notifications instead of paid messaging, a bonus programme and repeat food sales.
We build native apps in Swift and Kotlin or cross-platform ones, with a backend that syncs with veterinary software and CRM. If the budget is limited, we start with a PWA — a web app that installs on the phone's home screen.
What a vet clinic app includes.
Several animals in one account: photo, breed, weight, visit history, tests and prescriptions from the veterinary software.
A schedule of vaccinations, deworming and tick treatments with push reminders and a button to book on the right date.
Choice of branch, service, vet and free time; rescheduling and cancelling without a call, confirmation in the app.
A button to call the on-duty vet and a route to the nearest 24/7 branch.
Grooming booking, pet hotel reservations with dates and prepayment.
A catalogue of food and therapeutic diets, repeat of a previous order, pickup at the clinic or delivery; payment via Kaspi Pay.
Bonuses for visits and purchases, seasonal offers on tick treatment and vaccination, personal offers by species.
Interface in Russian and Kazakh, switchable in the profile; push notifications in the owner's language.
Main app screens.
- Sign-in with phone number and SMS code
- My pets: list and animal profile
- Visit history, tests and prescriptions
- Vaccination and treatment calendar
- Booking: branch, service, vet, time
- Emergency contact and branch map
- Food store and cart
- Bonuses and offers
- Profile, language and notifications
Signs the app will pay off.
An app makes sense if at least three conditions are met:
- 3+ branches, or a clinic with a pet store and grooming salon under one brand.
- A base of several thousand owners who come back.
- Regular sales — food and therapeutic diets bought every month.
- Data in veterinary software, not a notebook: without it there is nothing to fill pet records with.
- A budget to promote the app at the clinic: QR codes at the desk, an offer to install it at the first visit.
If fewer conditions are met, start with a CRM with reminders — it delivers most of the effect for a fraction of the cost.
How to save on the first version.
A PWA is a web app that opens via a link and installs on the home screen without the App Store or Google Play. Pet records, booking and the vaccination calendar work the same, push notifications are full on Android and limited on iOS. From ₸1,200,000, 6–8 weeks.
A native app for iOS and Android starts at ₸2,500,000, from 8 weeks. Push notifications work better, there is Face ID sign-in, offline access to pet records and a presence in the stores where people find it by searching «vet clinic».
It is often reasonable to launch a PWA, see how many owners use it, and move to native when the base justifies it.
What affects the cost of the app.
An iOS and Android app with pet records, booking, vaccination calendar and push notifications starts at ₸2,500,000, from 8 weeks. A PWA with the same core features starts at ₸1,200,000. The food store, bonus programme and pet hotel are added as modules.
The cost grows with the number of scenarios and screens, the depth of integration with veterinary software, payments, offline mode and Kazakh localisation. Base prices are on the mobile apps page.
The short version.
How much does an app for a vet clinic cost?
A native iOS and Android app starts at ₸2,500,000, a PWA at ₸1,200,000. The exact estimate depends on modules: food store, bonuses, pet hotel, integration with veterinary software.
Where will the app get vaccination data from?
From the clinic's veterinary software via API: the vet records the vaccination at the appointment and it appears in the pet's profile. Without an API, data syncs through CRM or an export.
Will owners install the app?
Only if it offers something WhatsApp does not: pet records, a vaccination calendar, bonuses. Installation is offered at the desk during a visit — via a QR code and with a sign-up bonus.
How long does development take?
A PWA takes 6–8 weeks, a native app from 8 weeks plus publication in the App Store and Google Play. Timelines depend on the readiness of the veterinary software API.
Who will maintain the app after launch?
We will: updates for new iOS and Android versions, fixes and improvements under a support contract. The source code and store accounts stay with the clinic.
Same service for other industries
Thinking about an app? Tell us about your chain and owner base — we will say whether it will pay off.
Tell us how many branches and owners you have, which veterinary software you use and whether there is a pet store. We will advise whether to start with a PWA or a native app and send an estimate.