A mobile app for car dealerships: repeat visits and service without phone calls.
An app makes sense for a dealer network with multiple brands and a customer base: service booking, repair status, maintenance history, promotion notifications, and scheduled service reminders keep buyers at your dealership for years. For a single dealership, we'll honestly recommend a mobile-optimised website and CRM instead.
The core economics of a dealership are not a one-time sale but the customer lifecycle: scheduled maintenance, insurance, financing for the next vehicle, referrals. An app turns this into a system: a reminder that “your next service is in 500 km,” service booking without a phone call, real-time repair status, and full maintenance history in one place.
For a network with multiple brands and showrooms, an app solves the unified customer experience problem: one login, all of the customer's vehicles, all network locations, one loyalty program. A buyer who purchased a Kia at your dealership will buy their next car there too — if you haven't lost touch with them.
We build apps natively (Swift, Kotlin) or on Flutter, with a proprietary backend and admin panel. Experience from our own products — 1Study and 1Work — gives us a deep understanding of how to build apps with bookings, payments, and notifications that people use every day.
What a dealer app must include.
Up-to-date catalog with filters, photos, and prices; save favourite models, compare trims, submit a test-drive request from a vehicle card.
Payment calculation by partner bank, loan request with data passed to the manager, application review status.
Purchase history, the customer's current vehicle, documents, warranty periods — all in one profile.
Select a maintenance service, date and time, and technician; push confirmation and reminder, real-time repair status.
All work, replacements, and technician recommendations from every visit — the customer sees the history and trusts the dealership more than an independent shop.
Bonuses for purchases and service visits, referral invitations, special offers for owners of specific makes.
Service payment via Kaspi Pay, prepayment for vehicle reservations, installments on accessories.
Push alerts when the vehicle is ready after service, scheduled maintenance reminders based on mileage, promotions on parts and insurance.
App screens.
- Login by phone number and OTP
- Home: my vehicle, next appointment, promotions
- Catalog: filters, cards, comparison, test-drive
- Loan calculator and request
- Service: booking, repair status, maintenance history
- My vehicles and documents
- Loyalty program and bonuses
- Profile, notifications, settings
Honestly: who won't get an ROI from an app.
For a single dealership with one brand, an app is usually overkill: a buyer comes in once every 3–5 years and won't install an app just for that. Service booking and maintenance reminders are handled by a mobile-optimised website and CRM with WhatsApp at 10–15% of the cost of an app.
An app pays off for a dealer network with 3+ brands or showrooms, a customer base of several thousand, and an active service centre. If you're somewhere in between, we'll look at a PWA: catalog and service booking functionality in the browser without App Store or Google Play publication, 2–3× cheaper than a native app.
How we build it and how long it takes.
Brief and screen prototype — 1–2 weeks. Design — 2 weeks. Backend development, iOS and Android, DMS and Kaspi integration — 8–12 weeks. App Store and Google Play publication — 1–2 weeks with our moderation support. Total: 10–14 weeks for the first version; we then develop it further based on usage data and team requests.
What affects the cost of the app.
A dealer network app on iOS and Android with catalog, service booking, maintenance history, and Kaspi — from ₸2,500,000, from 8 weeks. A PWA version without app stores — from ₸1,200,000. Ongoing support and development — under a separate agreement.
Cost increases with: DMS integration without a ready API, a loyalty program with custom accrual rules, multiple brands with separate price lists, real-time repair status. Base prices are on the mobile apps page.
The short version.
How much does an app for a car dealership cost?
A native iOS and Android app — from ₸2,500,000; a PWA without app stores — from ₸1,200,000. Timeline from 8 weeks. We provide an estimate after a screen prototype.
Can the app be integrated with our dealer management system?
Yes, if the DMS has an API. In that case, the catalog, stock, and service history sync automatically. Without an API we build on our own backend with manual or semi-automated data updates.
Will customers actually install the app?
They do when there's a concrete benefit: repair status, maintenance history, next service reminder, loyalty bonuses. We motivate installation at the point of vehicle purchase and at the first service booking.
Can service payments be accepted through the app?
Yes, via Kaspi Pay: payment for maintenance services, prepayment for vehicle reservations, installments on accessories. Kaspi commission — at your rate.
Who publishes the app on App Store and Google Play?
We do, under your name: we set up developer accounts (Apple — $99/year, Google — $25 one-time), handle moderation, and support updates.
Same service for other industries
Running a dealer network? Tell us about your brands and customer base — we'll assess whether an app makes sense.
Tell us the number of brands and showrooms, the size of your customer base, and whether you have a service centre. We'll respond with an assessment and screen prototype within 2–3 business days.